Airbnb Hosts Are No Longer Allowed To Charge Hidden Fees For Guests

LONDON, ENGLAND - AUGUST 03: The Airbnb logo is displayed on a computer screen on August 3, 2016 in London, England.
(Photo by Carl Court/Getty Images)
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This is great news for Airbnb customers! 

The CEO of Airbnb announced that hosts can no longer charge guests hidden fees on their bookings. The company has issued a new transparency pricing policy that will allow users to see the price that they are getting upfront. 

“What we’re asking hosts is to do a reasonable task, not ask for anything unreasonable,” Brian Chansky, Airbnb’s leader said in a statement. “We’re setting new guidelines. And anything a host requests, we want to make sure that’s upfront stated so you know what you’re getting into before the booking.”

He continued, “So I think the combination of showing an upfront price, showing better values up top, providing more discount tools for hosting, providing better deals and better- more guidelines to provide more reasonable checkout tasks, hopefully, people will feel like this is an even more guest-friendly service to them.” 

On the new upgrades, customers will now see the “total price display” that includes all fees excluding taxes. “This is the most extensive set of improvements that we have ever made,” the CEO and co-founder of Airbnb, Brian Chesky said. “Airbnb’s original tagline was ‘travel like a human,’ and the human part was always more important than the travel part because the most memorable part of traveling is the other people you’re with. Meeting somebody new, walking in their shoes, and seeing the city through their eyes; this is the soul of Airbnb.”